Quick answers to the questions we hear most.
Create a free student account, browse tutors by subject and level, then pick an open slot on the tutor's calendar. You'll get a confirmation as soon as the tutor accepts — usually within a few hours.
You pay per session when you book, or save with a monthly package. We hold the payment and only release it to the tutor after the session happens, so you're always protected.
Trial sessions come with a full refund guarantee — if the first lesson isn't a fit, tell us within 24 hours and we'll refund it or credit a session with a different tutor.
Yes. You can reschedule or cancel free of charge up to 12 hours before the session starts, right from your dashboard. Inside 12 hours the session is charged, since the tutor has reserved that time.
Every tutor submits identity documents and education credentials, which our team reviews before their profile goes live. Only approved tutors appear in search.
Check your spam folder first, then use the "Resend code" link on the verification page. Codes expire after a few minutes, so use the newest one. Still stuck? Contact us and we'll verify you manually.
Register a teacher account, complete your profile with your subjects, prices, and availability, and upload your credentials. Most applications are reviewed within 2 business days.